TERMS AND CONDITIONS

Handelsbetingelser Galleri Lene Bilgrav Onlineshop

Levering er Gratis ved køb over 1000 kr.
Varer afsendes fra galleriet 1-3 dage hverdage efter bestilling med Post Danmark.

Levering i Danmark er 1-5 hverdage. Europa og Internationalt 3-7 hverdage.

Værker som er indrammet med glas sendes ikke men kan i stedet afhentes i Galleriet

Varemodtagelse
Alle varer afsendes med Post Danmark. Vores varer er forsikrede under forsendelsen. Ved modtagelse bedes du kontrollere varen. Er pakken og/eller indholdet beskadiget, når du modtager det, skal du anmelde det straks ved at kontakte galleriet på mail: galleri@lenebilgrav.dk eller telefon: +45 20 13 80 04

Fortrydelsesret – 14 dages fortrydelsesfrist
Skulle du fortryde dit køb, har du 14 dages fortrydelsesret, fra du har modtaget varen. Kontakt venligst galleriet på mail, inden du returnerer varen. Returnerer du varen, sker dette for egen regning og risiko. Send ikke varer retur pr. efterkrav.

Vi tager forbehold for udsolgte varer, taste-, pris- og billedfejl!

Reklamationsret

Du har 24 måneders reklamationsret ved fejl eller mangler. Du skal reklamere inden for rimelig tid, hvilket er inden 2 måneder efter fejlen eller manglen er konstateret.

Persondata og fortrolighedspolitik

Kortholder bliver bedt om at oplyse e-mail, adresse og telefonnummer, når der afgives ordre.

Galleri Lene Bilgrav forstår og respekterer vigtigheden af privatliv på internettet. Vi vil ikke afsløre, videregive eller sælge information om kunder/brugere til tredje part, medmindre det er nødvendigt for at implementere en transaktion. Vi vil ikke sælge dit navn, adresse, e-mailadresse, kreditkort eller personlige data til nogen tredjepart uden din forudgående tilladelse.

Det er sikkert at handle

Der betales med danske kr. (DKK), og beløbet hæves, når varen er købt. Der kan betales med Visa, MasterCard, Maestro, American Express, Shop Pay, Apple Pay og Google Pay samt med Paypal. Betaling med kreditkort er sikret og overholder de internationale standarder PCI (Payment Card Industry) og CISP (Cardholder Information Security Program) for databeskyttelse. Du kan derfor trygt anvende dit betalingskort.

Mere information
Har du i øvrigt spørgsmål, kan du kontakte galleriet på telefon 20 13 80 04 eller sende en e-mail til: galleri@lenebilgrav.dk

Adresse:

Galleri Lene Bilgrav

Vestergade 56a

DK-8000 Aarhus C

Bankoplysninger

Kontonummer 7747 1487726

Vestjysk Bank

Iban: DK1977470001487726

Swift: VEHODK22

ENGLISH

Terms and conditions Galleri Lene Bilgrav Online Shop

Delivery
Orders are shipped from the gallery 1-3 working days after ordering by Post Danmark.

Denmark: 1-5 working days. Europe and International: 3-7 working days.

Works framed with glass are not sent but can instead be picked up in the Gallery

Receipt
All items are shipped with Post Denmark and are insured in transit. Upon receipt, please check the goods. Is the package and/or contents damaged when you receive it, please report immediately by contacting the gallery by e-mail: galleri@lenebilgrav.dk or phone: +45 20 13 80 04

Duties and taxes

All items in our webshop are sold on a Delivery Duty Unpaid basis, which means that all relevant duties and taxes may be imposed by some countries outside Europe. Customers are liable for any applicable custom duties or taxes that may be imposed on a delivery in the destination country. In addition, if you wish to make an exchange, you would be also responsible for taxes and duties on the replacement item.

Returns – 14-day right of withdrawal

All items are quality controlled and checked for any faults before they are dispatched. If for any reason you are dissatisfied with your purchase, feel free to contact us via E -mail. You need to send pictures of the item to our mail.

Should you cancel your purchase, you have 14 days to cancel from you received the product. This should be communicated by email to the gallery before returning. Returning your product is at own risk and expense. Do not send items back by cash on delivery. Returns must be in the same condition as when it was received. Returns that are damaged, soiled or altered cannot be accepted and will be sent back to you.

We accept no liability for out of stock items, typing, prices and image errors!

Warranty

You have 24 months’ right of complaint and must advertise within a reasonable period of time, which is within 2 months of the failure or failure.

Personal data and privacy policy

Cardholder is requested to provide mailing address and telephone number when order is placed.

Galleri Lene Bilgrav understands and respects the importance of privacy on the Internet. We will not disclose or disclose customer / user information to third parties unless necessary to implement a transaction. We will not sell your name, address, e-mail address, credit card or personal data to any third party without your prior permission.